Contact

Reach us directly.

No support ticket queue. No chatbot. Email or call — you'll hear back from a real person.

General inquiries

Questions about RatioPro, the waitlist, billing, or anything else.

tali@platinumfinancialent.com

Typical response: within 24 hours, Monday through Thursday.

Phone

Prefer to talk? Call our Fort Lauderdale office during business hours.

954-608-5308

Monday–Thursday, 10 am–8 pm ET.

SMS support

Text us for quick questions or account help. Your number stays with us — never shared.

844-969-3909

Reply STOP anytime to opt out. Msg & data rates may apply.

Press & partnerships

Media inquiries, partnership proposals, or referral discussions.

tali@platinumfinancialent.com

Use subject line: "Press" or "Partnership."

Office

Fort Lauderdale, Florida

3520 SW 23rd Street
Fort Lauderdale, FL 33312

Monday–Thursday · 10 am–8 pm Eastern

Ready when you are

Or skip the message — join the waitlist.

We'll send an invitation when the next cohort opens.

One email when your invitation is ready. No marketing, ever.